Changes to opening times and out of hours service

From the 4th December 2017, The Woolpack Veterinary Surgery will change how our out of hours emergency veterinary care is delivered.

We will be combining our out of hours service with our colleagues at Roebuck Veterinary Group at The Great Ashby Veterinary Hospital in Great Ashby, Stevenage.

A better clinical service will be provided to our clients and their pets through the use of the dedicated out of hours emergency service at Great Ashby Veterinary Hospital. The service will be provided by both Woolpack and Roebuck veterinary surgeons and there is a qualified veterinary nurse on site 24/7 for improved in-patient monitoring and care.

To serve our clients better our Woolpack surgery will be open earlier on weekdays and there will be an extended Saturday daytime service. Please see opening times below which will all be by appointment only as normal.

Changes to opening hours at Woolpack Veterinary Surgery:

Monday – Friday: 8.30am – 12pm and 1pm – 7pm

Saturday: 9am – 5pm

Sunday: Closed – Emergencies seen at Roebuck Great Ashby Hospital

Bank Holidays: Closed – Emergencies seen at Roebuck Great Ashby Hospital

Contact details for new out of hours service:

Roebuck Veterinary Group
Great Ashby Veterinary Hospital
St Francis House
Whitehorse Lane
Great Ashby

Phone: 01763 273707 – same number with divert message to a Roebuck dedicated night nurse.

If you would like further information or to discuss this please do not hesitate to contact either Emma Weatherhead, our head receptionist, or Nicola Wharnsby our Practice Manager at the Woolpack and they will be pleased to help.